Refund policy

Cancellations: We require a 90 day cancellation notice, otherwise your retainer cannot be partially refunded. In the event of a war, fire, tragedy, pandemic, natural disaster, or other emergencies within 90 days of your wedding/event, we will move your retainer free of charge to another date. 

Retainers will not be refunded in full, as they will exclude the payment processing fees, as well as any time spent in communication with you, the time spent composing this proposal, any time spent working on your event preparations, fees charged by our banking institution for refunds, and may include fees associated with making the products available to rent online. 

Peridot Florals reserves the right to cancel this contract if at any time Peridot Florals feels that the obligations cannot be met. Peridot Florals will credit the amount paid, minus any actual costs incurred up to the point that Peridot Florals informs you of cancellation.